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This
Agreement describes your rights and obligations as a user of the
Online Banking Service or the Bill Payment Service ("Services").
It also describes the rights and obligations of Security Bank.
Please read this Agreement carefully. By pressing the I Accept
button below, you agree to comply with the terms and conditions
of this Agreement.
Definitions
The following definitions apply in this Agreement. "Online
Banking" is the Internet-based service providing access to
your account(s) under the terms set forth in this Electronic Services
Agreement; "Online Account" means any Security Bank
account from which you will be conducting transactions using a
Service; and "Password" is the code sent to you by Security
Bank for use during the initial sign-on, or the code you select
after the initial sign-on, that establishes your connection to
the Service. "Time of day" references are to Central
Standard Time or Central Daylight Time, as applicable. "We"
or "us" refer to Security Bank, which offers the Services,
and which holds the accounts accessed by the Services.
Access
to Services
Security Bank will provide on-line instructions describing
how to use the Online Banking Service or Bill Payment Service.
You will gain access to your Online Accounts through the use of
your Internet-enabled device, your Internet Service Provider,
your User Code, and your Password.
Hours
of Operation
The Services are available 24 hours-a-day,
seven days-a-week, except during special maintenance periods,
which generally are scheduled between 11:00 p.m. Sunday night
and 4:00 a.m. Monday morning. For purposes of transactions, Security
Bank's business days are Monday through Friday, excluding holidays
as determined by Security Bank. All Online Banking transaction
requests received after 6:00 p.m. on business days, and all transactions
which are requested on Saturdays, Sundays or holidays on which
Security Bank chooses to remain closed, will be processed on the
next Security Bank business day. Security Bank's business day
begins at 8:00 a.m.
Use
of your Security Password
You agree not to allow anyone to gain access to the Services
or to let anyone know your Password used with the Services. You
agree to assume responsibility for all transactions up to the
limits allowed by applicable law.
If
your Password has been lost or stolen
If your Password has been lost or stolen, call Security Bank immediately
at (217) 789-3500, 8:00 a.m. to 5:00 p.m. (Central Time). Telephoning
Security Bank is the best way of minimizing your losses. If you
believe your Password has been lost or stolen and you telephone
or write us within two business days after you learn of the loss
or theft, you can lose no more than $50.00 if someone uses your
Password without your permission. If you do NOT telephone or write
us within two business days after you learn of the loss or theft
of your Password, and we can prove we could have stopped someone
from using your Password without your permission if you had told
us, you could lose as much as $500.00.
Banking
Transactions with Online Banking
-
In
addition to viewing account information, you may use Online
Banking to conduct the following transactions:
-
Transfer
funds among your linked checking accounts, savings accounts,
money market accounts, and line of credit accounts.
- Statement
Savings Account -- You can make no more than six transfers
per statement period by pre-authorized or automatic transfer,
or by Telephone or Online Banking.
- Money
Market Savings Account -- You can make no more than six
transfers per statement period by pre-authorized or automatic
transfer, or by Telephone or Online Banking, and no more than
three of these may be by check, draft or debit card.
- Initiate
bill payments.
- New
services may be introduced for Online Banking from time to time.
Security Bank will notify you of the existence of these new
services. By using these services when they become available,
you agree to be bound by the rules that will be made available
to you concerning these services.
BILL
PAYMENT SERVICE
BILL
PAYING AGREEMENT/TERMS & CONDITIONS
This is
your bill paying agreement with Security Bank. You may use Security
Bank's bill
paying service, to direct Security Bank to make payments from
your designated checking
account to the Payees you choose in accordance with this agreement.
The terms and
conditions of this Agreement are in addition to the Account agreements,
disclosures and
other documents in effect from time to time governing your Account
(the Account Rules).
"You"
or "your" means each person who is authorized to use
the service. "Payee" means
anyone, including the Financial Institution, you designate and
the Financial Institution
accepts as a payee.
HOW TO SET
UP PAYEES/PAYMENTS
Complete
a bill paying enrollment form.
IF YOU WANT TO ADD A NEW PAYEE, USE “SET UP ACCOUNTS/PAYEE”
ON THE INTERNET OR SPEAK TO A SERVICE REPRESENTATIVE.
You may add a new fixed payment to a Payee, only if the Payee
is on your authorized list of payees, and by accessing the Service
and entering the appropriate information. Most other additions,
deletions, or changes can be made in writing or by using the Service.
The Financial Institution reserves the right to refuse the designation
of a Payee for any reason. Each Payee accepted by the Financial
Institution will be assigned a payee code. You may pay any payee
you wish in the US. The Financial Institution is not responsible
if a Bill Payment can not be made due to incomplete, incorrect,
or outdated information provided by you regarding a Payee or if
you attempt to pay a Payee that is not on your Authorized
Payee list.
THE BILL
PAYING PROCESS
Single Payments
A single
payment will be processed on the business day (generally Monday
through Friday,
except certain holidays) that you designate as the payment’s
process date, provided the
payment is submitted prior to the daily cut-off time on that date.
The daily cut-off time,
which is controlled by the financial institution, is currently
3:00 p.m. A single payment
submitted after the cut-off time on the designated process date
will be processed on the
following business day. If you designate a non-business date (generally
weekends and
certain holidays) as the payment’s process date, the payment
will be processed on the first
business day following the designated process date.
Recurring
Payments
When a recurring
payment is processed, it is automatically rescheduled by the system.
Based upon your selected frequency settings for the payment, a
process date is calculated
for the next occurrence of the payment. If the calculated process
date is a non-business
date (generally weekends and certain holidays), it is adjusted
based upon the following
rules:
If the recurring
payment’s “Pay Backward” option is selected,
the process date for the new
occurrence of the payment is adjusted to the first business date
prior to the calculated
process date.
If the recurring payment’s “Pay Backward” option
is not selected (or if the “Pay Backward”
option is not available), the process date for the new occurrence
of the payment is adjusted
to the first business date after the calculated process date.
Note: If
your frequency settings for the recurring payment specify the
29th, 30th, or 31st as
a particular day of the month for processing and that day does
not exist in the month of the
calculated process date, then the last calendar day of that month
is used as the calculated
process date.
For Single
and Recurring Payments, YOU MUST ALLOW AT LEAST SEVEN (7) BUSINESS
DAYS, PRIOR TO THE DUE DATE, for each bill payment to reach the
Payee. Any bill
payment can be changed or canceled, provided you access the Bill
Pay Service prior to the
cut-off time on the business day prior to the business day the
bill payment is going to be
initiated.
You agree
to have available and collected funds on deposit in the account
you designate in
amounts sufficient to pay for all bill payments requested, as
well as, any other payment
obligations you have to the Financial Institution. The Financial
Institution reserves the right,
without liability, to reject or reverse a bill payment if you
fail to comply with this
requirement or any other terms of this agreement. If you do not
have sufficient funds in
the Account and the Financial Institution has not exercised its
right to reverse or reject a bill
payment, you agree to pay for such payment obligations on demand.
You further agree the
Financial Institution, at its option, may charge any of your accounts
with the Financial
Institution to cover such payment obligations.
The financial
institution reserves the right to change the cut-off time. You
will receive notice
if it changes.
LIABILITY
You are solely
responsible for controlling the safekeeping of, and access to,
your Personal
Identification Number (PIN). You are liable for all transactions
you make or that you
authorize another person to make even if that person exceeds his
or her authority. If you
want to terminate another person's authority, you must notify
the Financial Institution and
arrange to change your PIN. You will be responsible for any Bill
Payment request you make
that contains an error or is a duplicate of another Bill Payment.
The Financial Institution is
not responsible for a Bill Payment that is not made if you did
not properly follow the
instructions for making a Bill Payment. The Financial Institution
is not liable for any failure
to make a Bill Payment if you fail to promptly notify the Financial
Institution after you learn
that you have not received credit from a Payee for a Bill Payment.
The Financial Institution
is not responsible for your acts or omissions or those of any
other person, including, without
limitation, any transmission or communications facility, and no
such party shall be deemed
to be the Financial Institution's agent. In any event, the Financial
Institution will not be
liable for any special, consequential, incidental, or punitive
losses, damages, or expenses in
connection with this Agreement or the Service, even if the Financial
Institution has
knowledge of the possibility of them. The Financial Institution
is not liable for any act,
failure to act or delay in acting if it is caused, in whole or
in part, by any cause beyond the
Financial Institution's reasonable control.
Amendment
and Termination
The Financial
Institution has the right to change this Agreement at any time
by notice mailed
to you at the last address shown for the Account on the Financial
Institution's records, by
posting notice in branches of the Financial Institution, or as
otherwise permitted by law.
The Financial
Institution has the right to terminate this Agreement at any time.
You may
terminate this Agreement by written notice to the Financial Institution.
The Financial
Institution is not responsible for any fixed payment made before
the Financial Institution has
a reasonable opportunity to act on your termination notice. You
remain obligated for any
payments made by the Financial Institution on your behalf.
Fees –
Please refer to our product/service fee schedule for additional
costs that may be
involved.
The fee for
the Bill Paying Service (Bill Pay Plus only) is $3.95 per month,
for an unlimited
number of monthly payments.
Additional Charges for Customer requested Services and Other Items
These charges
will only be assessed if you request one or more of the services
listed here.
There will be NO Charge for any item if needed to correct a Financial
Institution error.
Written Correspondence
to Payee: $10.00
Per proof
of Payment not necessitated by a dispute: $10.00
Payments
returned due to customer error: $5.00
NSF/Overdraft
fee: $30.00
The Financial
Institution reserves the right to charge you for research time
involving
payments no longer available in your screen history. You will
be informed of any such
charges before they are incurred.
Bill payments
are processed by Electronic Fund Transfers (EFT). Please see the
Electronic
Fund Transfers Disclosure Statement included, or, received when
you opened your account,
which discloses important information concerning your rights and
obligations.
IF
YOUR STATEMENT SHOWS TRANSFERS THAT YOU DID NOT MAKE
If
your statement shows transfers that you did not make, notify Security
Bank immediately by calling us at (217) 789-3500, 8:00 a.m. to
5:00 p.m. (Central Time), or writing Security Bank at:
Security
Bank
Attention: Internet Customer Service
510 East Monroe Street
Springfield, Illinois 62701
If
you do not notify Security Bank within sixty (60) days after the
statement was mailed to you, you may not recover any money lost
after the sixty (60) days which would not have been lost if Security
Bank had been notified in time. If a good reason as reasonably
determined by Security Bank (such as a long trip or hospital stay)
delayed you from contacting Security Bank, Security Bank, at its
option, may extend these time periods.
Errors
and questions
In
case of errors or questions regarding an Online Banking or Bill
Payment transaction, call Security Bank at (217) 789-3500, or
write us at:
Security
Bank
Attention: Internet Customer Service
510 East Monroe Street
Springfield, Illinois 62701
We
must hear from you at the specified telephone number or address
no later than sixty (60) days after we sent you the first statement
on which the problem or error appeared. We will need:
- Your name and account number (if any)
- A description of the error or the transfer in question,
and an explanation concerning why you believe it is an error
or need more information
- The dollar amount of the suspected error
- The date on which it occurred.
If
the report is made orally, we may require that you send the complaint
or question in writing within ten (10) business days from your
initial contact. We will notify you with the results of the investigation
within ten (10) business days and will correct any error promptly.
If more time is needed, however, we may, at our sole discretion,
take up to forty-five (45) days to investigate a complaint or
question. If this occurs, we will credit your account within ten
(10) business days for the amount you think is in error. This
will allow you to use the money during the time it takes us to
complete our investigation. If your complaint or question is not
received in writing within ten (10) business days from your original
contact, we may not credit your account until the investigation
is completed.
If
we determine that no error occurred, we will send you a written
explanation within three business days after the investigation
is complete. You may request copies of the documents that were
used in the investigation.
You
agree that Security Bank may respond to you by electronic mail
with regard to any claim of unauthorized electronic fund transfer
related to the Service. Any such electronic mail sent to you by
Security Bank shall be considered received within three (3) days
of the date sent by Security Bank, regardless of whether or not
you sign on to the Service within that time frame.
LIMIT
OF SECURITY BANK AND OTHER PROVIDERS RESPONSIBILITY
Security
Bank agrees to make reasonable efforts to ensure full performance
of Online Banking. Security Bank will be responsible for acting
only on those instructions sent through Online Banking which are
actually received, and cannot assume responsibility for malfunctions
in communication facilities not under its control which may affect
the accuracy or timeliness of messages you send. Security Bank
is not responsible for any losses should you give incorrect instructions,
or if your payment instructions are not given sufficiently in
advance to allow for timely payment or delays in mail service.
Any
information you receive from Security Bank or Other Information
Providers is believed to be reliable. However, it can only be
provided on a best-efforts basis for your convenience and is not
guaranteed. Security Bank is not liable for any deficiencies in
the accuracy, completeness, availability, or timeliness of such
information, or for any investment or other decision made using
this information.
Neither
Security Bank nor Other Information Providers is responsible for
any computer virus or related problems which may be attributable
to services provide by any Access Service Provider.
You
are responsible for obtaining, installing, maintaining, and operating
all computer hardware and software necessary for performing Online
Banking. Security Bank will not be responsible for any errors
or failures from the malfunction or failure of your hardware or
software.
The
limit of Security Bank's liability shall be as expressly set forth
herein. Under no circumstances will Security Bank be liable in
contract, tort, or otherwise for any special, incidental, or consequential
damages, whether or not foreseeable. By consenting to use the
Services, you agree to waive any and all right to any of the aforesaid,
and you acknowledge that the limit of your remedy is as otherwise
expressly set forth herein.
SECURITY
BANKS RESPONSIBILITY
Security
Bank will be responsible for your actual losses if they were directly
caused by our failure to:
-
Complete
an Electronic Funds Transfer as properly requested.
-
Cancel
an Electronic Funds Transfer as properly requested.
-
However,
we will not be responsible for your losses if:
-
Through
no fault of Security Bank, you do not have enough money in
your account to make the transfer
-
Through
no fault of Security Bank, the transaction would have caused
you to exceed your available credit
-
Circumstances
beyond our control (e.g., fire, flood, power outage, equipment
or technical failure or breakdown) prevent the transfer, despite
reasonable precautions that we have taken
-
There
is a hold on your account, or if access to your account is
blocked in accordance with banking policy
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Your
funds are subject to legal process or other encumbrance restricting
the transfer
-
Your
transfer authorization terminates by operation of law
-
You
believe someone has accessed your accounts without your permission
and you fail to notify immediately
-
You
have not properly followed the scheduling instructions on
how to make a transfer included in this Agreement
-
We
have received incomplete or inaccurate information from you
or a third party involving the account or transfer
-
We
have a reasonable basis for believing that unauthorized use
of your Password or account has occurred or may be occurring
or if
you default under this Agreement, the Deposit Account Agreement,
a credit agreement, or any other agreement with us, or if
we or you terminate this Agreement.
There
may be other exceptions stated in this agreement and in other
agreements with you. In no event shall we be liable for damages
in excess of your actual loss due to our failure to complete a
transfer, and we will not be liable for any incidental or consequential
damages.
If
any of the circumstances listed above shall occur, we shall assist
you with reasonable efforts in taking appropriate corrective action
to reprocess the transactions that may not have been completed
or to correct incorrect transactions that have been processed.
Electronic Mail
If
you send Security Bank an electronic mail message, Security Bank
will be deemed to have received it on the following business day.
Security Bank will have a reasonable time to act on your e-mail.
You should not rely on electronic mail if you need to communicate with
Security Bank immediately (e.g., if you need to report an
unauthorized transaction from one of your accounts, or if you
need to stop a payment that is scheduled to occur).
You
agree that Security Bank may respond to you by electronic mail
with regard to any matter related to the Service, including responding
to any claim of unauthorized electronic funds transfer that you
make. Any such electronic mail sent to you by Security Bank shall
be considered received within three (3) days of the date sent
by Security Bank, regardless of whether or not you sign on to
the Service within that time frame.
OTHER AGREEMENTS
In
addition to this Agreement, you and Security Bank agree to be
bound by and comply with the requirements of the agreements applicable
to each of your Online Accounts. Your use of the Online Banking
service or the Bill Payment Service is your acknowledgment that
you have received these agreements and intend to be bound by them.
You should review other disclosures received by you when you open
your accounts at Security Bank, including the charges that may
be imposed for electronic funds transfers or the right to make
transfers listed in the fee schedules accompanying those disclosures
and the fee schedule at the end of this Agreement.
MODIFICATIONS TO THIS AGREEMENT
Security
Bank may modify the terms and conditions applicable to either
Service from time to time upon mailing or delivering a notice
of the modifications to you at the address shown on our account
records, and the revised terms and conditions shall be effective
at the earliest date allowed by applicable law. We may send any
notice to you via electronic mail and you will have been deemed
to have received it three (3) days after it is sent. We reserve
the right to terminate this Agreement and your use of the Services
in whole or in part at any time without prior notice.
DISCLOSURE OF INFORMATION TO THIRD PARTIES
We
will disclose information to third parties about your account
or the transfers you make:
1.
Where it is necessary for
completing transfers
2.
To verify the existence
and condition of your account for a third party, such as a credit
bureau or merchant
3.
To comply with government
or court orders, or other reporting requirements
4.
If you give us your written
permission
5.
To affiliated companies.
Information
concerning your account history with Security Bank will be shared
within the Security Bank organization. Other information, including
information you have given us as part of an application for one
of our products or services, or information we have received from
a credit bureau or other third party, also may be shared among
affiliated companies within the organization.
INACTIVITY / TERMINATION
You
are responsible for complying with all the terms of this Agreement
and with the terms of the agreement governing the deposit accounts
which you access using electronic banking services. We can terminate
your Online Banking privileges (including the Bill Payment Service)
under this Agreement without notice to you for any reason; or
if you do not pay any fee required by this Agreement when due,
if you do not comply with the Agreement governing your deposit
or loan accounts, or your accounts are not maintained in good
standing. We will promptly notify you if we terminate this Agreement
or your use of the services for any other reason.
We
may convert your account to inactive status if you do not sign
on to the Service or have any transaction scheduled through the
Service during any consecutive ninety (90) day period. If your
account is considered inactive, you must contact us to have the
Service activated before you will be able to schedule any transaction
through the Service.
To
cancel the Online Banking and/or Bill Payment Service, you must
notify Security Bank and provide your name; address; whether you
are discontinuing Online Banking, Bill Payment or both; and the
effective date to stop the service. When Bill Payment is terminated,
any pre-scheduled bill payments made through Online Banking will
also be terminated. You may notify Security Bank by one of the
following methods:
1.
By initiating a customer inquiry through our Web site
2.
By calling (217) 789-3500, 8:00 a.m. to 5:00 p.m. Central
Time
3.
By writing a letter and either sending it to the following
address or giving it to a Customer Service Specialist at any location:
Security
Bank
Attention: Internet Customer Service
510 East Monroe Street
Springfield, Illinois 62701
Governing
Law
This
Agreement is governed by the laws of the State of Illinois and
applicable federal law.
Fee
Schedule
Security
Bank offers the benefits and convenience of Online Banking and
Bill Payment Services to you free of charge. Account research
and stop payment charges will be assessed at the rates published
in Security Bank's Schedule of Service Fees. These fees are subject
to change. Security Bank will notify you in writing regarding
any fee changes at least thirty (30) days in advance of the effective
date of these changes.
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